Understand what matters. Build what lasts.
Free guides on customer experience, decisions, data and AI, and risk and compliance in Morocco — and digital solutions designed within that framework, which you fully own.

KaperX helps Moroccan professionals, small businesses and organisations on two fronts: understanding their obligations and their clients through practical guides, and building websites, portals and tools they fully own: domain, code, data, access.
Five domains, one standard
One ambition: organisations that keep their promises, and can prove it.
Measuring and improving customer experience
Customer Experience
What your customers experience reveals what happens inside your organisation. Measure over time, not in a moment.
Discover the domainEveryday execution
Decisions & Execution
Who decides, at what rhythm, with what evidence. The link between strategy and daily work.
Discover the domainProtection and governance
Data & AI
Law 09-08 (loi 09-08), the CNDP and a reasoned use of AI, explained without fear or jargon.
Discover the domainControls, risk and compliance
Risk & Compliance
Law 05-20, the cloud decree, the rules of BAM, ACAPS and AMMC: what applies, to whom, and when.
Discover the domainDigital services and journeys
Digital Journeys
Digital services you own, designed to respect the other four domains.
Discover the domain
What we build
Websites and portals ready for compliance: information notice, consent, online booking, complaint handling, data export, exit plan and handover file. You own everything, from day one.
See the solutionsRecent guides
Decisions & Execution
Déléguer dans une culture à forte distance hiérarchique
In French
Decisions & Execution
Des réunions qui produisent des décisions
In French
Decisions & Execution
Droits de décision : qui décide quoi ?
In French
Decisions & Execution
La cadence d'exécution : le rythme hebdomadaire
In French
Decisions & Execution
Le registre des décisions
In French
Resources
Calendrier réglementaire 2025-2028
In French
The KAPER method
Know · Aim · Pave · Empower · Reflect. Five steps, one standard, in everything we do.
Know · Know deeply
Understand what your clients come to do and what already exists, before proposing anything.
Aim · Aim truly
Make your goal precise and measurable, with its starting level written down.
Pave · Pave the way
A written scope, price and owners, then the build itself.
Empower · Empower fully
Pass on the ability to act without us: accounts, code, data and know-how in your name.
Reflect · Reflect honestly
An honest look at what has changed, on an agreed date; the lessons open the next cycle.
Our commitments
What we promise, and what we refuse to promise.
- No promise of results.
- No legal advice.
- Prices stated in advance.
- You own your data and your tools.
- We never audit what we have built.
Frequently asked questions
- What does KaperX do?
- Guides on five domains, and digital solutions that clients fully own.
- Does KaperX offer consulting?
- Not at the moment. Consulting services for domains 1 to 4 will open once the team holds the qualifications it has set itself. Guides and digital solutions are available now.
- Do the guides cite their sources?
- Yes: every guide lists its references, and every correction is recorded in the corrections log.
- Does KaperX work outside Casablanca?
- Yes, anywhere in Morocco, remotely or on site depending on the project.
- In which language?
- French, Arabic and English.
A digital project in mind?
Tell us what your clients should be able to do. We reply with a first reading and the questions to clarify, in English, French or Arabic.
