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Digital Journeys

Digital journeys: digital services that you own

By KaperX Editorial Team3 min read

Why this domain matters in Morocco, now

Many organisations discover, when they change provider, that they own neither their domain, nor their code, nor their data. An online service is not necessarily usable: it must be designed around what the client comes to do. And a simple form is already processing of data subject to Law 09-08 (loi 09-08).

What we publish

Most guides are published in French first.

Pages in this domain

  • Online Client Onboarding for Professional Firms: Identity, Consent and File

    Online client onboarding allows a law firm, notary's office, accounting firm or real estate agency to collect the client's identity, beneficial owner and file documents in a secure area, with information that complies with Law 09-08. It supports the due diligence obligations of Law 43-05 without replacing them: the decision remains with the professional. KaperX designs this journey and measures its effects.

    7 min read

  • The Digital Building Blocks of Your Journeys

    A digital journey is assembled from a few building blocks: online appointment booking, WhatsApp with safeguards, enquiry forms, a secure customer portal, automated reminders and a measurement dashboard. We choose the building blocks to fit the journey being improved, never the other way round, and each one is designed to comply with Law 09-08 on personal data protection.

    3 min read

How this domain shapes our solutions

  • The 10-point ownership standard, written into every contract.
  • A handover file delivered at the end: access, code, documentation, tested exports.
  • An exit plan: timeline, support, cost stated in advance.
  • Accessibility (WCAG 2.2 AA targeted), measured performance, Arabic right-to-left.

See Websites & portals, what we build today.

Who it is for

Our other domains

Frequently asked questions

Who owns my domain name?

Your organisation, registered in its name. Check it in the WHOIS.

Can I change provider after KaperX?

Yes, it is planned from the contract: exit plan, exports, documentation.

Must hosting be in Morocco?

Not necessarily, except for sensitive systems covered by the cloud decree. The choice must be documented.

Is a showcase website enough?

To be found, yes. To serve clients (appointments, complaints, documents), you need a portal designed for it.

What does it cost?

Prices are stated on the Websites & portals page and in the quote, tax included.

References (4)