On this page
Your situation
Results go out by email or are collected at the desk, calls asking “is it ready?” keep reception busy, and nobody knows exactly who has viewed what.
What the portal includes
- Secure delivery of results.
- Strong authentication for patients and prescribers.
- Access log.
- Online booking.
- Information notice in French and Arabic.
- Retention periods set.
- Complaint handling and tracking.
What the texts say
- Law 09-08 (loi 09-08), art. 21: health data is sensitive data.
- CNDP deliberation D-941 (28/11/2025): patient follow-up falls under an authorisation model.
- Law 09-08 requires security measures suited to the data processed; the portal documents them for your formalities.
What we do not do
No sending of results through consumer messaging apps; no filing of your formalities on your behalf; no legal advice.
Next step
Tell us about your laboratory and how your results travel: we reply with a written scope and price. See also what every portal includes.
Related domains
Further reading
- 5 min read
Solutions
Websites and portals you own - 5 min read
Data protection
Law 09-08: the complete guide - 4 min read
Frequently asked questions
Can results be sent by email?
Not advisable without encryption. A secure patient area, with strong authentication and an access log, keeps control over who sees what.
And by WhatsApp?
We do not recommend it for test results: a consumer messaging app can neither limit nor trace access.
How long should results be kept?
For a proportionate period, set by the laboratory and declared; the portal then deletes them automatically.
Can prescribing doctors access the portal?
Yes, if the patient is informed and access is limited to what they need; every consultation is logged.
What does it cost?
The price is stated, tax included, in a written quote before any commitment.